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Majesco ClaimVantage Claims Management Software for L&H

Majesco ClaimVantage Claims Management Software for the L&H Insurance Market

Claimant-centric approach to deliver superior customer experience and to modernize and optimize the business

Majesco ClaimVantage Claims Management Software for L&H

Majesco ClaimVantage Claims Management Software for L&H CAPABILITIES

Built on the Salesforce Lightning Platform, Majesco ClaimVantage Claims Management Software for L&H enables insurance companies and TPAs to modernize and optimize their claims operations today and into the future.

Digital technologies are having a significant impact on insurance, and those keeping pace with this evolution are on track to maintain a competitive advantage. Traditional claim management tools, involving multiple systems, paper files and manual processes, are being replaced with cloud-native enterprise claim management platforms.

The Majesco ClaimVantage Claims Management Software for L&H platform streamlines the claims process through the full life cycle of a claim, from intake through payment calculation, integrating multiple systems to improve the flow of information across your business. Improve the customer experience and drive operational effectiveness with accurate and timely claim decisions.

One Solution for Multiple Lines of Business

Manage all lines of business, including group, individual and voluntary benefits, on one central platform and increase productivity across your business

Effortless Claim Processing

Auto-adjudicate low-risk claims using configurable automated workflows based on customer-specified business rules

Smart Configurable Tools

Configure workflows, tasks and adjudication processes across the platform, reducing costs and minimizing reliance on IT

Gain Insights to Make Data-Driven Decisions

Pre-built and custom reports and dashboards provide better insights into claim data to optimize and improve business decisions

DIGITALLY TRANSFORM YOUR CLAIMS MANAGEMENT

Transform your business

COMPREHENSIVE CLAIMS MANAGEMENT

Support the full life cycle of group and individual L&A claims, from intake through payment calculation, on one digital platform.

  • Reflexive questioning ensures all necessary information is captured at claim creation.
  • Designed to drive efficiency and usability, minimize the number of screens and keystrokes required to adjudicate claims.
  • Improve the quality of calculated outputs, including benefit calculations, payment calculations and corrections, scheduling, frequency, expense payments and automated offset calculations.
  • Manage a wide range of products, including disability, life, accident, critical illness and hospital indemnity on one central platform, with the ability to integrate with Absence or Accommodation Management to further support your customers.
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ENHANCED CUSTOMER EXPERIENCE

Omnichannel options support digital engagement to meet the demands of today’s customers.

  • Provide claimants with access to real-time information 24/7, at their own convenience using a device of their choice.
  • Guide claimants through claim creation and the easy uploading and downloading of required documents.
  • Real-time updates between the back-end claim system and front-end portal improves the user experience for all system users.
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POWERFUL PLATFORM

Built on the Salesforce Lightning Platform, the underlying architecture provides innovative capabilities that continue to evolve, ensuring you stay one step ahead.

  • Robust APIs support the integration of multiple systems to improve the flow of information, driving accuracy and timely claim decisions.
  • Highly-configurable automated workflow tasks empower system administrators to adapt quickly to meet changing needs.
  • Pre-configured business rules, letters and templates support the timely launch of new products.
  • Powerful reporting capabilities across all fields in the system supports data-driven business decisions.
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CLAIMANT-CENTRIC CLAIMS

Support customers when they need it most with a claimant and beneficiary centric system. All claims are linked to a specific event to easily navigate each step of the process.

  • Comprehensive overview of all open and historical claim information, across all products, in one place.
  • Provide customized correspondence to each contact, for clearer communications.
  • Tailor payment calculation and release schedules based on payees’ needs.
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DELIVERY & CONSULTING SERVICES FOR L&H INSURANCE

We help insurers accelerate their digital journey

MEET THE LEADERS USING Majesco ClaimVantage Claims Management Software for L&H TO DIGITALLY TRANSFORM L&H CLAIM MANAGEMENT

We have been working with the Majesco ClaimVantage Claim Management platform for over 13 years. Last year we made a decision to upgrade our system and move to the cloud platform. As we continue to digitally transform our business, this new version will provide expanded and innovative capabilities that will drive operational effectiveness, but most importantly an enhanced, superior claims experience. We are looking forward to our continuing long-term partnership and excited about the possibilities for the future.

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Clodagh Elliott, Director of Corporate Business Operations at Irish Life

As we transform our business and position for growth, we recognized the need for a next-gen cloud-native claims management solution that will empower a new digital business model. Majesco’s ClaimVantage solution provides a platform that enables Utmost to remain at the leading edge and power our growth, while enhancing our customer experience.

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Kevin Nolan, Head of Claims and Underwriting at Utmost Corporate Solutions

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