Integrated Disability and Absence Management (IDAM)
Disability and Absence Claims on One Platform
The growing and complex regulatory changes and shift of employees working from home, either permanently or in a hybrid model, accelerate the demand for integrated disability and absence management to ensure compliance that helps reduce operational and legal risks.
Delivering Superior Customer Experience
Insurance companies and TPAs with a digital solution that provides integrated disability and absence management are well-positioned to provide customers with a single point of contact for their benefits, avoiding duplication and simplifying the employee experience.
A Value-Added Service Opportunity for Growth
It’s increasingly difficult to stay on top of federal and state paid and unpaid leave laws and the transition to remote working is adding an additional layer of complexity. This complex landscape has created a significant market demand for absence management. Insurance companies can create market differentiation by expanding their offerings to include absence management as an integrated value-added service.
The platform is built and updated by industry experts, keeping you confidently in compliance with ever-changing federal and state FML, PFL, and PFML regulations.
ClaimVantage Claims for L&AH
ClaimVantage Claims for L&AH eliminates legacy software issues to transform the way you process claims, today and into the future.
Integrating disability and absence claims improves the flow of information one digital platform, with automated tasks, configurable workflows and automated eligibility determinations.
Gain Insights to Drive Decisions
Best practice pre-built reports and dashboards provide insights across all IDAM claims highlighting areas of focus. Create ad-hoc reports using drag-and-drop functionality across all fields in the solution to make data-driven decisions.
Automated Eligibility Determinations
Employee eligibility and entitlement for all applicable leaves are automatically determined when a leave is requested.
“The Majesco ClaimVantage IDAM platform gives us the flexibility and scalability we need to expand and launch our product offerings to meet the needs of our digital client today and in the future. The team are experts in the leave of absence space and the strong platform with build-in compliance for state paid family leaves and federal leaves, as well as the ability to easily create corporate-specific leaves, gave us the confidence we found the right partner.”
Robert Dewey, Director, Client Services and Business Development, CompOne
Demand for Integrated Disability and Absence Management (IDAM) Solutions on the Rise
For years, digital transformation has been top of mind for insurance companies. But many carriers were hesitant or slow to commit to tackling a digital transformation project despite all the signs that it was time. The COVID-19 pandemic has proven to be a catalyst digital transformation. Insurers who kicked the decision down the road are…
The FMLA and PFL Knowledge Gap 2020
Employee and Manager Insights Employees and managers are often challenged to understand the leave entitlement process and the absence resources available to them. To better understand and track the employee’s and manager’s understanding of state and federal leave programs, we conducted the second annual Family and Medical Leave Act (FMLA) and Paid Family Leave (PFL)…
IDAM stands for integrated disability and absence management.
An IDAM solution is a software used by companies to manage employee disability benefits and leaves of absence on one central platform. By integrating disability and absence, companies can provide employees with a single point of contact, avoiding data duplication and improving the customer experience.
Adding absence management to an existing disability program enhances a company’s portfolio and provides them with a value-added service offering that’s increasingly sought after by corporates who can no longer manage employee absences on their own. By integrating disability benefits and absence management, companies can better manage each case end-to-end while achieving cost and administrative efficiencies.