Core Software
Majesco Claims for P&C – AI-Powered Claims Management System
Run claims with GenAI, AI Agents, and embedded analytics
Claims for P&C, Majesco’s P&C claims management system, brings FNOL through closure onto one platform where GenAI and task-specific AI agents work inside adjuster screens. With embedded analytics at each step, teams get real-time signals, next-best actions, and guided automation, shortening cycle times, reducing leakage, and improving policyholder and agent experience.
GenAI + AI Agents in the Workflow
Majesco Copilot and role-aware AI agents summarize loss notices and documents, triage and assign claims, draft correspondence, propose coverage and liability next steps, and automate routine actions (diary creation, status updates, invoice matching, payment allocation) with guardrails, approvals, and full audit.
Embrace Built-In Innovation for a Competitive Edge
Stay ahead in a dynamic insurance landscape by leveraging cutting-edge technologies, including AI, AI Agents, GenAI, ML, drones, IoT, and virtual reality, through our robust partner ecosystem. These innovations drive smarter decisions, faster execution, and differentiated customer experiences that fuel competitive advantage.
Revolutionize the Customer Experience
Our P&C claims management system is designed to transform the customer journey with AI-powered automation and scalability. It efficiently handles high volumes of claims—even during periods of inflation or catastrophic events—ensuring faster resolution, reduced costs, and improved satisfaction. Enhanced with task management upgrades, two-way email in claims, claims file printing, and deep integrations with partners like ePayPolicy, OFAC, and LexisNexis, it delivers a more intuitive and streamlined experience for users.
Powerful and Proven P&C Solutions
Smart Risk Assessment: Empowering Effective Claims Management
Seamlessly integrate and leverage data from various sources, enhanced by AI, to enable comprehensive risk assessment and management for more informed decision-making.
- Proactively identify and evaluate claim complexity at an early stage, facilitating efficient resource allocation and effective claim handling strategies.
- Optimize operations by automating routine tasks, implementing integrated business rules, and leveraging robust work management capabilities, ensuring streamlined and efficient claims processing.
- Enhance underwriting quality and decision-making by leveraging powerful business rules that analyze claims history, enabling quick and accurate risk evaluation.
- Simplify payment disbursement with integrated out-of-the-box digital payments via the One Inc platform. Efficiently handle payments to insured parties, claimants, vendors, and lienholders, ensuring a seamless claims settlement experience.
Streamlined Catastrophe Management
Seamlessly handle extraordinarily high volumes of claims during periods of claims inflation or catastrophic events with AI-powered scalability and responsiveness, ensuring timely and effective resolution for policyholders.
- Optimize claims management costs by implementing streamlined processes that expedite the claims lifecycle, minimizing administrative overhead and maximizing operational efficiency.
- Empower policyholders with self-service capabilities, enabling them to expedite claims settlement times during a catastrophe, reducing the time and effort required for resolution.
- Benefit from enhanced features, including the ability to track catastrophes and their impact on insured properties, as well as efficiently route mobile claims appraisers to affected areas for prompt assessment and resolution.
Empowered by Real-Time Data and Intelligent Insights
Benefit from pre-configured mapping of metadata, standard reports, and interactive dashboards enhanced by AI and GenAI. Gain actionable business intelligence to proactively manage the entire claims process—improving operational efficiency, accelerating decision-making, and reducing costs.
- Integrate with various data sources like social media, private records, public information, and claims history to assess claim authenticity and identify exceptions, ensuring accurate and efficient claims management.
- Elevate underwriting quality and enhance decision-making capabilities by utilizing advanced business rules that analyze claims history. Uncover valuable insights to make informed decisions, minimize risks, and optimize underwriting processes.
- Access business rules, payment plans, templates, and forms through a modern architecture built on open standards. Enjoy ease of use and flexibility, enabling efficient customization and seamless integration into existing systems and workflows.
“When you look at the types of businesses we insure and the business classes, commercial auto is a $60 billion dollar business. It historically can be a very tough segment from a loss ratio standpoint. But if risk is accurately measured and priced, we can be successful in this space and there are examples of that in our industry. We seek to be one of those carriers that succeeds at this and Majesco is helping us in this transformation.”
Richard Hutchinson, President & Chief Operating Officer, Forge Insurance
Featured ResourCes
Blog
Introducing P&C Intelligent Core Suite
This is the first blog in a series on our Spring ’23 Release. Over the next few months, we will continue to spotlight how Majesco is helping insurers achieve relentless innovation and meet the ever-changing market needs with an outside approach. For some time now, the insurance industry has been exploring the potential benefits of…
Thought Leadership
The Changing World of Risk: Insurers and Brokers at the Center of Risk
A Majesco and Capgemini Joint Point of View Report Risk. For insurers, it is at the heart of what they do – understanding, assessing, and managing it to provide, price, and underwrite the right products and value-added services to help customers manage in an increasingly uncertain world. But risk is changing, and challenging the predictability…
FAQ
With Majesco Claims for P&C, insurers can adapt their workflow and business processes to innovate and enhance their business while reducing costs, shortening the claims cycle, improving loss ratios, reducing leakage, and delivering an enhanced customer experience, essential for retaining existing customers.
The deep functionality and proven processes in Majesco Claims for P&C, including its ability to incorporate emerging technologies like drones, internet of things, and virtual reality, give insurance providers complete control of their claims management today and in the future. The combination of high-level and detail-specific visibility gives business and IT users a better overview of the business and reduces loss exposure.
Majesco Claims for P&C helps carriers consolidate all claims operations onto a single insurance claims management platform, empower Business and IT users with agility, get access to ready reports with real-time data and advanced analytics, and enhance customer experience and retention.
