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L&A and Group Core Suite Insurance Software > Insurance Claims Management Software For L&A And Group


Speed, Ease and Responsiveness
Built into the Claims Process

Insurance Claims Management Software For L&A And Group

Majesco’s L&A and Group Claims Business Capabilities

The right claims management software lets insurers manage the entire claims lifecycle, engaging customers where and when they want.

The conventional ways of doing business are rapidly becoming outdated. Traditional insurance technology solutions are inefficient, cumbersome and do not support changing customer needs. From mobile devices to wearable technologies - the ways to connect, select and manage insurance is rapidly changing.

To capitalize on these changes and opportunities, a modern, robust claims platform is needed, one that enables speed to value, scales easily, and is designed and architected to rapidly adapt to market needs... keeping insurers at the leading edge. Majesco Claims for L&A and Group meets these criteria with a comprehensive claims management platform that delivers impressive results in some of the most demanding claims operations. Developed by claims experts, the highly configurable and business rules-driven solution empowers claims adjusters to meet demanding expectations for operational efficiency and customer experience.

Exceptional claims management from intake to settlement

Deliver responsiveness, customer value and business process improvements

Case-driven management with straight through processing

Automate and streamline case management with always-on processing

Flexible calculations and payout options

Create flexibility in your business and improved experience for customers

Better claims outcomes

Built-in, rules-based best practices, workflows, and third-party integrations

Take Your Claims Management To The Next Level

End-to-End, Digitally-Enabled Claims Handling to Meet Customer Expectations and Future Demands

Enhanced claims management process and adjudication

From Eligibility Check, Benefit Applicability, and Claims Summary to Post-Submission Claim Form Editing

  • Flexible, simplified and automated claims management operating environment
  • Extensive calculation and payout options for benefit amounts, payment schedules, adjustments, overpayment, delayed claim interest and OFAC checks
  • Robust claims management for a wide array of insurance products including dental, disability, critical illness, hospitalization and more
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Advanced claim management capabilities

End-to-End Claims Management from Intake to Settlement and Payment for All Lines of Business

  • Manage appeals, and reopen, hold/release, void, resubmit and archive claims with single-point-of-change functionality
  • Unique cross line of business claim views, discrepancy management to align claim data with policy, event center to monitor claims timelines, and action plans with 360 degree dashboard for every claim
  • EExpansive, automated claims submission from file uploads, duplicate check and more
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Exceptional customer experiences

End-to-end, digitally-enabled claims handling to meet customer expectations and future demands

  • Case-driven straight through processing and exception workflow
  • Highly configurable and business rules-driven to empower claims adjusters to meet demanding customer expectations
  • Digital ready platform to support various channels of engagement
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Delivery and Consulting Services for L&A and Group Insurance

We help insurers accelerate their digital journey

Meet the leaders who are redefining the future of claims processing for L&A and Group Insurance

This new direction provides us with the opportunity to introduce to the market a unique business model unlike any other. The strategy represents innovation in our approach to growth and is a testament to the reality that every company needs to become a technology company in order to survive.

Marty Lippert, Executive Vice President and Head of Global Technology & Operations at MetLife

Celent is seeing increased activity in back-office transformations. This release of Majesco’s suite offers a single platform for both individual and group/voluntary, which can simplify an insurer’s environment. Their continued growth in digital capabilities enhances the value proposition.

Tom Scales, Head, America’s Life and Annuity at Celent


Find Your “Play” in L&A and Group

What your competitors are doing to own the future of insurance.

How to outmaneuver them

Create your Future in L&A and Group

Reimagine the future of the L&A and Group insurance...on your customers terms.

Examine future trends

Accelerating Paths to the Future of Insurance

When it comes to the future of insurance, are you a leader, follower or laggard?

Choose your path

Unlock the potential in the L&A and Group market

Seize the untapped market potential for individual, group and voluntary benefits.

See how

The future of insurance starts with Majesco L&A and Group Claims