Digital Solutions
Digital Electronic Bill360 for P&C
Built for Customer Success
Customers are demanding digital billing and payments, offering a strategic opportunity to create enhanced customer engagement, retention, and loyalty. With Digital Electronic Bill360 for P&C, insurers have a billing solution that supports growing demand for new payment methods, billing plans, and access to real-time billing information.
Holistic Billing & Payments Self-Service Experience
Digital Electronic Bill360 for P&C is a compelling and unified billing experience for customers and agents. It is a secure and frictionless payment experience that adapts as customer expectations shift. Pre-integrated with Core Suite for P&C and can easily integrate with any other core solutions.
Better Customer Convenience with 24 x 7 Availability
Provide customers autonomy as they manage their billing experience – from self-registration, guest payments, management of multiple policies, one-time and recurring payments to much more. Available for your customers anytime and anywhere.
Digital 360 Solutions
Responsive User Interface
Delight customers with a personal touch
- Unique branded billing experience to meet your customer needs
- Responsive experience to sign up, log in, or make quick payments
- Access to payment and bill history and status of upcoming payment and due dates
360 Degree Bill View for Customers
Provide customers with convenience and ease of use
- One stop shop for customers to view billing and payment details for registered policies
- Customize billing and payment flows for ease of use
- Transparent transaction details for added security
Customizable Payment Journey
Optimize payments and increase customer satisfaction
- Enable onetime payments using cards or back accounts
- Built in payment gateway that is pre-integrated with Cyber Source made available through EcoExchange
“We are thrilled to deepen our collaboration with Majesco in servicing mutual clients across the insurance industry, helping facilitate a secure and frictionless payment experience. Being pre-integrated and officially part of the EcoExchange allows our mutual insurance clients to more easily implement our solutions and get up and running quickly, which often translates to quick savings and speed to revenue for our clients.”
Dominic Brown, Senior Director, Business Development, Visa
Featured Resources
Podcast
The Digital Age Paradigm of Today
Majesco’s Denise Garth is joined by Capgemini’s Samantha Chow for a podcast focusing on shifting your business to be more customer-centric, keeping pace with new demands, and why insurers need to invest in technologies to accelerate their transformation. Listen Now
Thought Leadership
Digital Insurance Transformation: The Inflection Point
Why Digital? Why Now? The pace for digitization is not slowing down. Insurance companies must reinvent themselves as technology-forward companies that can deliver customized products and highly personalized services to meet new expectations from customers and keep in step with new digital leaders. So why now? According to both a recent Forrester study and the…
FAQ
We are at the beginning of the redefinition and value creation revolution for insurance, particularly with the growing ecosystems that provide new data sources, innovative capabilities, and interesting services, all of which create a multiplier effect. Insurers must accelerate their digital transformation and capabilities to thrive, let alone survive in today’s rapidly shifting marketplace.
Significantly changing customer risk needs and engagement expectations are forcing the insurance industry to move from practices and technologies of the past to new platform-based technologies and business models that will carry them into the future. Visionary leaders see the market and technological trends as a many-fold opportunity for insurance — preparing to use new sources of data, reach new market segments, offer innovative new products needed by customers, and more.
The Customer360 View moves insurers beyond incremental customer service to transforming the engagement to an experience with embedded empathy – a significant mind-set change and strategy that truly creates a customer centric solution. Next-gen leaders are not just leapfrogging their competition, they are redefining the whole underwriting approach to a holistic 360 view between the underwriter, customer, broker, and the broader risk portfolio.
