Digital Solutions

Digital Electronic Bill360 for P&C

Built for Customer Success

Customers are demanding digital billing and payments, offering a strategic opportunity to create enhanced customer engagement, retention, and loyalty. With Digital Electronic Bill360 for P&C, insurers have a billing solution that supports growing demand for new payment methods, billing plans, and access to real-time billing information.

Holistic Billing & Payments Self-Service Experience

Digital Electronic Bill360 for P&C is a compelling and unified billing experience for customers and agents. It is a secure and frictionless payment experience that adapts as customer expectations shift. Pre-integrated with Core Suite for P&C and can easily integrate with any other core solutions.

Better Customer Convenience with 24 x 7 Availability

Provide customers autonomy as they manage their billing experience – from self-registration, guest payments, management of multiple policies, one-time and recurring payments to much more. Available for your customers anytime and anywhere.

Digital 360 Solutions

Digital Agent360 for P&C

Delivers next-gen customer intelligence, insights, engagement, personalization, and training that empowers agents to sell insurance products faster.

Digital Enroll360 for L&AH

Integrated with L&AH Core Suite, it enables group, benefits, and worksite self-enrollment by employees for products within the benefit plan offered.

Digital Customer360 for P&C

Purpose-built with extraordinary customer experiences in mind that engage and excite.

Digital Underwriter360 for P&C

Holistic view and enhanced capabilities provide intelligent automation and improve the underwriter’s experience.

ClaimVantage Connect360 for L&AH

Easily create, update and view real-time claim information, absence and accommodation information anytime, anywhere.

Responsive User Interface

Delight customers with a personal touch

  • Unique branded billing experience to meet your customer needs
  • Responsive experience to sign up, log in, or make quick payments
  • Access to payment and bill history and status of upcoming payment and due dates

360 Degree Bill View for Customers

Provide customers with convenience and ease of use

  • One stop shop for customers to view billing and payment details for registered policies
  • Customize billing and payment flows for ease of use
  • Transparent transaction details for added security

Customizable Payment Journey

Optimize payments and increase customer satisfaction

  • Enable onetime payments using cards or back accounts
  • Built in payment gateway that is pre-integrated with Cyber Source made available through EcoExchange

“We are thrilled to deepen our collaboration with Majesco in servicing mutual clients across the insurance industry, helping facilitate a secure and frictionless payment experience. Being pre-integrated and officially part of the EcoExchange allows our mutual insurance clients to more easily implement our solutions and get up and running quickly, which often translates to quick savings and speed to revenue for our clients.”

Dominic Brown, Senior Director, Business Development, Visa

FAQ

How does digital play a role in today’s changing competitive landscape?

We are at the beginning of the redefinition and value creation revolution for insurance, particularly with the growing ecosystems that provide new data sources, innovative capabilities, and interesting services, all of which create a multiplier effect. Insurers must accelerate their digital transformation and capabilities to thrive, let alone survive in today’s rapidly shifting marketplace.

Why are insurers prioritizing digital capabilities?

Significantly changing customer risk needs and engagement expectations are forcing the insurance industry to move from practices and technologies of the past to new platform-based technologies and business models that will carry them into the future. Visionary leaders see the market and technological trends as a many-fold opportunity for insurance — preparing to use new sources of data, reach new market segments, offer innovative new products needed by customers, and more.

How does a 360 view of customer, agents and underwriting create exciting growth opportunities?

The Customer360 View moves insurers beyond incremental customer service to transforming the engagement to an experience with embedded empathy – a significant mind-set change and strategy that truly creates a customer centric solution. Next-gen leaders are not just leapfrogging their competition, they are redefining the whole underwriting approach to a holistic 360 view between the underwriter, customer, broker, and the broader risk portfolio.

The Future Starts With Majesco