New York NY, September 9, 2014 – Majesco, the provider of core insurance systems and services to over 80 insurance carriers in North America, today announced that Producers Ag Insurance Group (ProAg), a leading crop insurance provider has expanded its relationship with Majesco by choosing the company as its technology partner to provide comprehensive IT support for key business applications.
As part of this technology partnership initiative, Majesco will manage all aspects of these critical business applications, including ensuring: 24 X 7 application availability, timely updates for the regulatory changes, and continuous technology enhancements to provide agents with the most recent tools to conduct business most efficiently in the field.
The expanded ProAg/Majesco relationship comes after a successful three year partnership during which Majesco worked in collaboration with ProAg to maintain and enhance a variety of ProAg systems. Utilizing its proven Insurance Application Management Service (IAMS) model, Majesco will efficiently and cost-effectively manage ProAg’s systems, requiring minimal ongoing ProAg IT involvement. As a result, ProAg will be able to focus its IT staff and the bulk of its technology budget on new, strategic initiatives, designed to improve time to market and enhance services to ProAg’s agents and customers.
Commenting on the expanded relationship, ProAg’s Senior Vice President of IT, German Mendoza, said, “We have had a successful history with Majesco. They have proven themselves to be a knowledgeable and trusted partner and a valuable part of our team. The confidence ProAg’s team has in Majesco resulted in this expansion of the relationship with Majesco managing our business systems, freeing up our staff to focus on our more strategic, forward thinking initiatives.”
Key factors in ProAg’s decision include Majesco’s:
- Proven track record in delivering to meet ProAg’s applications management and servicing needs over the past three years;
- Deep understanding of the Crop insurance business;
- Commitment to long term customer relationship and value delivery
Systems that Majesco now supports for ProAg as part of this relationship expansion include: rate quoting, expense tracking, enterprise reporting applications, business intelligence (BI) dashboards and mapping. Anticipated benefits from the partnership include: reduction in ProAg’s support costs, faster turnaround on business enhancements, and higher availability of systems. Architectural improvements will result in greater operational efficiencies and will significantly reduce errors.
"ProAg understands the value of partnering with Majesco to handle management and maintenance of its business systems. We appreciate that they have put their trust in us to maintain this business critical environment and we look forward to a long, successful relationship,” said Ketan Mehta, Majesco, CEO, Co-founder.
ProAg is a wholly owned subsidiary of CUNA Mutual Holding Company and is a well-capitalized insurer. With more than 80 years of service to our agents and insureds, ProAg stands committed to continuing the principles that ProAg was founded on: Integrity, Loyalty and Customer Service. ProAg is proud of its heritage as a crop insurance only company and is committed to providing agents and policyholders with excellent service and support for multiple peril, crop hail and named peril crop insurance products.