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Distribution Management: A Path to Maturity

In the 1993 movie Groundhog Day, Bill Murray plays a Pittsburg broadcaster stuck in a loop, replaying the same day,…
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Innovation Strategies: P&C Insurers Hand Customers the Keys to Growth

The impact of business and consumer trends is sometimes seen more clearly when we link them together. For example, if…
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Wired for Opportunity: Why P&C Must Reinvent Itself Now

Any organization in any industry can find itself displaced. Insurance is no exception. If insurers completely understand the implications of…
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The Future of the Game: Next Gen Relationship Pipelines for Group and Voluntary Benefits

Baseball’s future is in the minors. There are 30 major league baseball teams in the U.S., but they are supported…
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Running Toward Reality: Overcoming Traditional Group and Voluntary Strategies

Baseball is a game of tradition. For fans it offers the emotions of great plays, outstanding pitching and the thrill…
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Listening to Agents as You Build a Digital Field of Insurance Dreams

Nothing is stitched together like a baseball. A baseball uses only two pieces of leather, each cut in an hourglass…
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Commercial Lines Companies See Dramatic Shift in Underwriting Ahead

It’s about time, volume and volatility. Any one of the three by itself could push commercial companies to improve underwriting…
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Insurance Distribution Aims for Digital Service with a Personal Touch

News channels and insurance distribution have something in common. Both have been undergoing two decades of disruptive change. Both have…
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The Changing Nature of Work Calls for Diversified Plays in Group & Voluntary

You have just arrived at the office when you get a phone call from the day care. Your daughter has…
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Creating Group & Voluntary Benefits to Support the New Employee Experience

Yesterday was the first day of Fall. Most US companies are just weeks away from their Benefits Open Enrollment. Employees…
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