Distribution Management: A Path to Maturity
In the 1993 movie Groundhog Day, Bill Murray plays a Pittsburg broadcaster stuck in a loop, replaying the same day,…
Innovation Strategies: P&C Insurers Hand Customers the Keys to Growth
The impact of business and consumer trends is sometimes seen more clearly when we link them together. For example, if…
Wired for Opportunity: Why P&C Must Reinvent Itself Now
Any organization in any industry can find itself displaced. Insurance is no exception. If insurers completely understand the implications of…
The Future of the Game: Next Gen Relationship Pipelines for Group and Voluntary Benefits
Baseball’s future is in the minors. There are 30 major league baseball teams in the U.S., but they are supported…
Running Toward Reality: Overcoming Traditional Group and Voluntary Strategies
Baseball is a game of tradition. For fans it offers the emotions of great plays, outstanding pitching and the thrill…
Listening to Agents as You Build a Digital Field of Insurance Dreams
Nothing is stitched together like a baseball. A baseball uses only two pieces of leather, each cut in an hourglass…
Commercial Lines Companies See Dramatic Shift in Underwriting Ahead
It’s about time, volume and volatility. Any one of the three by itself could push commercial companies to improve underwriting…
Insurance Distribution Aims for Digital Service with a Personal Touch
News channels and insurance distribution have something in common. Both have been undergoing two decades of disruptive change. Both have…
The Changing Nature of Work Calls for Diversified Plays in Group & Voluntary
You have just arrived at the office when you get a phone call from the day care. Your daughter has…
Creating Group & Voluntary Benefits to Support the New Employee Experience
Yesterday was the first day of Fall. Most US companies are just weeks away from their Benefits Open Enrollment. Employees…
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