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Strategic Planning in the “New Normal” Digital Era of Insurance – Your Next Move

In our Strategic Priorities 2020 report, based on pre-COVID insurer survey results, we noted that tremendous changes are still on…
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Digital Transformation – A Top Strategic Priority and New Reality

“We’ve seen two years’ worth of digital transformation in two months. From remote teamwork and learning, to sales and customer…
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Embedding a New Insurance Paradigm

As I was preparing for our Labor Day family backyard cookout this last week, I made a trip to the…
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Leaders are Leading and Creating the Future of Insurance Distribution

Normally the months of July and August are fairly quiet in the insurance industry — but that has not been…
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Underwriting in 3D: Using Data to Adapt and Improve Life Insurance Sales

After 9/11, a disruptive revolution happened in airline travel. Airline security tightened far beyond what we had previously known. In…
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Point of Purchase Life Insurance: Selling Where Life Happens

Every moment of every day, retail operations are under scrutiny. Executives and management teams for grocery stores, gas stations, big…
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Life Insurance’s New Occupation: Protecting Life, Health, Wealth and Lifestyles

It has been a long time since I took Chemistry as a pre-med student in college – yes I was…
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A New Boom for Life Insurance: Shifting Away from the 250-Year-Old Policy Transaction

When executives are looking at future business scenarios, they are often called upon to “connect the dots.” If we draw…
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A Digital Wildfire Creates a Burning Platform for Digital Insurance Business Transformation

While the industry had digital as a “priority” in nearly every survey the last few years, the events of 2020…
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The Future of Insurance: Opportunities in Ecosystems

When we talk about the future of insurance, what we’re really talking about is the future of life. How will…
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