Hurricanes, Hail and Humans: Can Customer-Engagement Save Claims?
Tornado season has arrived and hurricane season will be following. This follows a winter and spring of numerous weather-related catastrophic…
Digital-First Customer Engagement: The Gateway to Opportunity
Many large employers use employee benefit packages as part of their approach to reward their employees and keep them motivated. …
The Future of Insurance: Convergence 2019 Captures Pictures of the Future
Several weeks ago, the world was treated to a scientific mega-discovery — an image of a black hole at the center…
Will auto-enrolment work?
Tom Murray, Head of Product Strategy LifePlus Solutions at Majesco questions whether auto-enrolment will ultimately succeed in ensuring individuals have…
The Future and Insurance Meet in Savannah
History meets the future in Savannah, Georgia at Majesco’s Convergence 2019. Steeped in history from its beginning in 1733 when…
Customer Engagement Starts Here: Measuring Trends in the Insurance Experience
For several years now, Majesco has been discussing the most crucial question insurers have on their plates. “How easy is…
Finding the Business Model that Fits the Customer of the Future
Netflix was born in 1997 as a new old company. Even at its inception, Netflix founders realized that its mail…
Customers are Ready for an Insurance Makeover
Everyone knows Toms Shoes – and you likely have a pair or more in your household. I know we do! …
Actuarial Post: The Ecosystem of Trust
ACTUARIAL POST: THE ECOSYSTEM OF TRUST This article was originally commissioned for Inner Workings, a monthly column written by Tom…
Four Consumer Trends That Will Demand New Insurance Business Models
Remember back when the customer was king or queen? The idea that the customer was always right and hence, deserved…
…