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Revival of Insurance: Accelerating Growth and Market Leadership with New Products and Business Models

Spring.  The season for rebirth.  Revival.  Rejuvenation.  We see the first colors – yellow daffodils, green grass, purple hyacinths and…
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Customer Demands Drive the Need for an Integrated Experience for Disability Insurance and Absence Management

The script has played out time and time again. A company rolls out a coveted new offering, meeting a need…
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Insurance Leaders Look in the Mirror

It was 1999 and everything about business was changing. The Internet was hot and growing! Ebay and Amazon launched within…
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Insurance Leaders Use Digital for [Insert Anything Here]

Let’s start with a warm-up exercise. Here are phrases you might find in any project meeting. Insert the missing words.…
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New Benchmarks and a 2-Speed Strategy to Close Competitive Gaps

Competitive gaps aren’t normally the result of just one issue. They are a matter of dozens of little challenges that…
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Insurance Innovation Invigorated by Crisis

It’s like a scene from an action-packed Marvel thriller! The threatened hero is being chased down the street but sees…
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Insurance Enters Partnership Preparedness Season

March — the time of baseball preparedness with spring training and March madness basketball!   Unbeknownst to us all, last March…
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As Leave Regulations Grow, So Does Managers’ Knowledge Gap

Alarmed by the results of the 2019 employee/manager FMLA Knowledge Gap survey with regard to the lack of understanding of…
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More Doing, More Accelerating Digital Transformation

In late 2019, Home Depot tweaked its famous tagline from, “More saving. More doing,” to “How doers get more done.”…
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Under Pressure to Innovate Reprioritizes Insurer Plans

For those of you who love music like I do, you will hopefully agree that one of the best songs…
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