Absence management

One platform for every leave and accommodation

Simplify leave on one AI-powered platform, so teams reduce manual work, improve coordination, manage complex leave rules with confidence, and improve the overall claimant experience.

Business Value

Connect every leave

Manage every absence in one connected workflow

Replace siloed tools with one digital platform that brings every request into a consistent workflow from intake through resolution, giving teams visibility and control at every step.

Reduce manual effort across every case

Automated workflows, shared data, and AI-assisted summaries help teams cut repetitive tasks, focus on exceptions, and handle higher volumes without adding headcount.

Stay ahead of changing leave regulations

Expert-informed rules and guided eligibility support make it easier to manage federal, state, and employer-sponsored leave programs with greater confidence and fewer manual corrections.

Improve experiences for everyone

Transparent case views, consistent rules, and better coordination create a smoother journey for employees, employers, and administrators throughout every leave and accommodation.

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Absence Management in a real case

One complex leave, managed in one system

See how Absence Management brings every step of a complex leave scenario into one place, from intake and eligibility checks to tasks and communications. Shared data, guided workflows, and automated notifications keep everyone aligned on next steps, key dates, and documentation. Find out how Absence Management creates a more consistent experience from intake through return to work. 

Why AI matters

How embedded AI sharpens absence decisions

Embedded AI summarizes case details, highlights potential risks, and suggests next steps, so specialists spend more time making confident decisions.

Up to 30%

less manual effort

Up to 10%

quicker claim decisions

Increased CSAT

based on quicker, more accurate inquiry response

Explore the partner ecosystem

Majesco works with a trusted ecosystem of technology and solution partners to extend Absence Management across the full leave lifecycle. Together, we help organizations connect intake, eligibility, entitlement, leave tracking, communications, and return to work for more consistent absence operations.

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Customer Story

Moving from manual absence work to one connected platform

“Majesco’s Absence Management solution provides robust leave and absence management capabilities and enables us to administer claims accurately, efficiently and in compliance with statutory, federal, and state regulations.”

Steve Urban, President, Administrative Concepts, Inc.
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Go live with less disruption and long-term support

EXPLORE MAJESCO SUPPORT OFFERINGS

Implementation

Three easy steps to go live

  1. 01

    Plan and align on programs and scope

    Structured planning maps existing absence programs into Absence Management and aligns scope, priorities, and timelines.

  2. 02

    Configure and connect key workflows

    Core leave and accommodation workflows, integrations, and rules are configured and connected so teams can manage cases in one place.

  3. 03

    Validate, train, and move into production

    Testing, training, and a phased cutover help teams get comfortable in the new system before they rely on it for day to day volumes.

Support

Support and optimization after go live

  • Access to specialists who understand absence.
  • Configuration options to adapt workflows as programs or policies change.
  • Regular enhancements aligned to the broader platform roadmap, so absence and accommodation capabilities keep improving.
  • Tools to monitor adoption and identify areas to refine.
  • Collaboration between product, services, and customer teams to keep value growing.

FAQ

The solution supports a wide range of leave types, including federal, state, employer-sponsored, and company-specific programs, with configurable rules and workflows to match each policy and plan.

Simplify every leave and accommodation case with one platform

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