Connected experiences for every role
Give customers, members, agents, brokers, employers, and employees intuitive digital journeys that make it easier to find information, complete tasks, and stay connected.
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Equip P&C, LA&H, and retirement & pension organizations with role-based digital experiences for policy, billing, claims, enrollment, and service journeys.
Business Value
Give customers, members, agents, brokers, employers, and employees intuitive digital journeys that make it easier to find information, complete tasks, and stay connected.
Create more convenient ways to engage across policy, billing, claims, enrollment, eligibility, and service journeys while helping teams focus on the work that needs their expertise.
Establish a flexible digital engagement foundation that can evolve with changing expectations, operating priorities, lines of business, and customer needs.
Deliver timely, relevant digital experiences across channels that help people feel informed, supported, and confident at every step.
Put self-service at the center of P&C interactions to unify policy, billing, and claims journeys, reduce routine service work without losing the human touch, and seamlessly adapt digital journeys as products and rules change.
Connect every persona with tailored digital experiences across the insurance lifecycle to support enrollment and eligibility across broker, employer, and employee journeys, while making billing, servicing, and claims easier to manage through self-service.
Deliver simpler digital self-service for members, retirees, and employers to make it easier to access information, complete tasks, submit requests, and track status updates, connecting digital experiences to pension administration while reducing manual work for internal teams.
Why AI matters
In supported portal experiences, Majesco intelligence can surface relevant information, guided actions, and next steps. This can help users complete everyday tasks across quoting, enrollment, eligibility, policy, billing, claims, and service with less friction. Available capabilities depend on the selected products, release, configuration, and customer environment.
Extend digital experiences across policy, billing, and claims with connected data and intelligence.
Extend digital experiences across administration, underwriting, and enrollment with connected data and AI.
Simplify retirement and pension administration with flexible, automated workflows built to manage complexity and improve service.
Majesco Digital Portals provide connected digital engagement for P&C and LA&H insurers across supported policy, billing, claims, enrollment, eligibility, and service journeys.
They support role-based experiences for agents, brokers, policyholders, employers, employees, and operational stakeholders. The right experience varies by audience, workflow, line of business, and business priority.
P&C users can find information, take action, manage policy and billing activity, report claims, track claim status, and engage across supported service journeys.
LA&H users can manage groups and employees, support enrollment, update eligibility and payment details, manage life events, review coverage, and create or track claims.
Digital Portals extend the core with role-based experiences and shared visibility across policy, billing, claims, enrollment, eligibility, and service workflows.
Where enabled, Majesco intelligence can surface relevant information, guided actions, and next steps within supported portal experiences. Capabilities depend on the products, release, configuration, and customer environment.