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The New Reality and Future of Group and Voluntary Benefits

Prioritizing Strategic Execution

Over the last 18 months, insurers have rapidly shifted from traditional processes and services to accelerate digital capabilities while accommodating a virtual, diverse workforce and online customer interactions. These include functions such as enabling online enrollment to facilitating disability claims and payments. This has increased the focus on transforming legacy core with cloud-based next gen core designed to digitize capabilities like enrollment, provider directories, and plan configuration via digital portals.

Based on joint Deloitte and Majesco roundtable discussions held over the last few months with leading insurers, as well as other key research, this report will help you better understand Group and Voluntary benefits issues as well as:

  • Current and future state of group and voluntary benefits
  • Insights from key market players
  • Technology, strategy, products needed to compete