2026 Trends Vital to Compete and Accelerate Growth in a New Era of Intelligent Insurance

With 2026 upon us, there is little doubt insurers are entering a new era of insurance—one challenged with economic volatility, increased risks, rapid emergence and adoption of new technology, growing protection gap, and rising customer expectations that are redefining insurance value, convenience, and trust. Insurers must embrace a new era of insurance and redefine their operating model and technology foundation to meet the challenges and opportunities ahead.

We are a quarter into the 21^st century but still operating on 20^th-century business models and technology. If there was ever a time to let necessity drive change in the business, it’s now. The future won’t be captivated by yesterday’s achievements. Tomorrow’s plans won’t come to fruition without an insurance business model that understands there are different demands and expectations than in the past.

The key question is … are insurers motivated to change? There are many reasons why insurers need to quickly adapt their processes and technologies to fit the realities and risks pervasive in a new era of insurance. But is the motivation to change and business value that can be achieved enough to act now?

To compete, remain relevant and accelerate growth insurers must be bold and smart with a strategy and solid execution.  It’s about understanding the trends and leveraging them to your advantage.

Speakers
Denise Garth, Chief Strategy Officer, Majesco
Rob McIsaac, President and CEO at RPM Ventures NC, LLC
Lisa Wardlaw, President and Founder 360 Digital Immersion
Jim DeMarco, Insurance Advisory Lead and WWFSI Insurance Strategy Lead, Microsoft