INFOGRAPHIC

The Insurance Renaissance

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New expectations, innovations and competition are emerging due to inter-related forces of change in People, Technology and Market Boundaries. These forces have evolved over the Industrial and Information Ages, but are now revolutionary due to the intensity and acceleration at the start of the Digital Age, creating a seismic shift. In the Digital Age, customer expectations are being set by digital leaders outside and inside the insurance industry, filling the most vulnerable gap – a simplified, engaging customer journey.

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