CASE STUDY

A Global Insurer US Business

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A global insurer’s US business developed a growth strategy for the US market that would bring new products and high-level service to the market working with brokers. However, their growth strategy was limited due to a legacy system that could not process high volume business cost effectively, lacked digital capabilities for brokers, had significant data limitations, was built on legacy technology architecture and had deficiencies in critical business capabilities across the value chain. To execute their strategy and achieve a competitive position in the US market, they needed to replace their legacy systems including a conversion of their data.

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