Digital Portal Products for LA&H

Self-Service at the Center of LA&H Interaction

Give brokers, employers, and employees simpler self-service across enrollment, eligibility, billing, servicing, and claims with tailored LA&H portal experiences.

For brokers, employers, and employees

Self-service that simplifies every LA&H touchpoint

Broker-led enrollment

Help brokers manage groups, run enrollments, and move new business forward from one digital workspace.

Cleaner eligibility workflows

Let users upload, verify, edit, and manage eligibility details with less back-and-forth.

Easier employer administration

Give employer teams direct control over membership, employee updates, and routine servicing tasks.

Guided employee enrollment

Support employees with a clearer path through plan selection, disclosures, and coverage changes.

Billing and account visibility

Put payment details, current membership, and account activity in view for faster self-service.

Claims status with less friction

Make it easier for employees to create, track, review, and dispute claims in one place.

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Live Workflow

Digital portal workflows

Connect brokers, employers, and employees across enrollment, eligibility, servicing, billing, and claims in one connected end-to-end experience.

Open architecture, easier connections

Built for cloud-native deployment with APIs and third-party integration support, so portal experiences can fit more cleanly into your LA&H ecosystem.

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Launch faster. Adapt without rework.

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Implementation

Three easy steps to go live

  1. 01

    Design around each user journey

    Map what brokers, employers, and employees need across enrollment, eligibility, servicing, billing, and claims.

  2. 02

    Connect experiences to core operations

    Tie portal experiences to policy, billing, claims, and supporting systems through cloud-native architecture and API-based connectivity.

  3. 03

    Roll out changes with less overhead

    Use reusable workflows, low-code configuration, and upgrade-ready design to scale changes without piling on rework.

Support

Built to keep moving

  • Cloud-native architecture for scale and resilience
  • API-based connectivity across the broader ecosystem
  • Low-code and no-code flexibility for portal changes
  • Upgrade-ready guardrails that help reduce rework
  • Embedded analytics and AI-ready foundations for smarter operations

FAQ

They are persona-based digital experiences for brokers, employers, and employees that support self-service across enrollment, eligibility, billing, servicing, and claims.

Simplify LA&H self-service across every portal journey.

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