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Equip policyholders and agents with role-based digital experiences for quoting, servicing, billing, payments, documents, and claims, designed to work with Majesco P&C Core and supported integrations.
Business Value
Bring commonly used policy, billing, payment, document, and claims interactions into connected agent and policyholder experiences, with the specific journeys determined by role, line of business, configuration, and integration scope.
Let users complete supported everyday tasks online and route exceptions or complex questions to service teams through configured workflows.
Configure supported portal journeys, content, and personalization while keeping applicable product eligibility rules and validations aligned with underlying core system. This helps digital experiences stay synchronized as products and requirements change.
Use role, policy, account, and workflow context to surface relevant tasks, messages, and actions, with personalization determined by configuration and available data.
Live Workflow
See how connected portal journeys can help users update a policy, review billing information, set up supported payment options, and submit a first notice of loss in one guided digital experience.
Why AI matters
Configured Majesco intelligence uses workflow and account context to surface guidance, prompts, and next actions, with review varying by implementation.
Customers have reported measurable gains
in quote activity, hit ratio, and written premium after rolling out Agent360
75% reduction
claim reporting time using digital self-service
More than 99.9%
transaction success rate achieved
Built for cloud-native deployment with APIs and third-party integration support, so portal experiences can fit more cleanly into your P&C ecosystem.
Implementation
Define journeys and integrations
Align on the first set of experiences to digitize, target users, and the systems the portal will connect to, using Majesco implementation best practices.
Configure and brand the portal
Configure permissions, journeys, and content while applying your visual identity so the portal feels like a natural extension of your site and apps.
Test, launch, and optimize
Validate journeys with internal teams and pilot users, then launch with a clear adoption plan and ongoing optimization cycles based on usage data.
Support
Timelines depend on scope and integrations, but many insurers start with a focused set of journeys and channels, then expand over time. Your Majesco team will work with you to define a realistic plan based on your core landscape and readiness.
P&C Digital Portals are designed to work especially well with Majesco Intelligent Core. Integration options for non‑Majesco cores can be evaluated based on your architecture and API strategy.
Common use cases include quoting, new business, policy changes, billing and payments, claims FNOL and tracking, document access, and secure messaging. The specific journeys you launch will be based on your priorities.
The portal is built to support authentication, authorization/RBAC, secure APIs, data protection, and audit capabilities are available subject to solution architecture, configuration, and shared responsibilities. Your implementation will align with your security, privacy, and regulatory requirements.
Yes. Supported branding options can include logos, themes, colors, and selected content or journey personalization. The underlying navigation, component structure, and product behavior remain governed by the portal framework to support consistency, accessibility, and upgradeability.
Leader — Everest Group Low-code Technology Providers in Insurance: Products PEAK Matrix Assessment 2023
