2026 Strategic Priorities for Retirement & Pension: What the Market Is Prioritizing Now

Retirement and pension organizations are moving forward, but they are doing so deliberately. Administrators are balancing complex plan rules, rising member and employer expectations, cybersecurity and operational risk, workforce pressures, and the need to modernize without disrupting the core systems and processes that support retirement security.

Based on Majesco’s 2026 Strategic Priorities research across public-sector and Taft-Hartley/multiemployer defined benefit organizations, this webinar with Denise Garth and Jessica Hurley will explore where the market is focusing its attention and investment. The survey findings point to a clear direction: organizations are pursuing disciplined modernization by strengthening technology and data foundations, improving member and employer experiences, reinforcing governance and financial stewardship, and applying innovation in practical, controlled ways.

Join us for a closer look at what these priorities mean for retirement and pension leaders. We’ll connect the research findings to the decisions organizations are making today, from modernizing core administration and improving service delivery to building the data, analytics, and AI capabilities needed for the future.

What you’ll learn:

• Why core administration remains a strategic institutional capability, with organizations focused on modernizing critical functions while maintaining direct accountability and control.
• How cybersecurity, identity and access management, core administration, workflow automation, data platforms, portals, and payment systems are shaping the 2026 technology agenda.
• Why member communication and education rank among the leading strategic priorities, and how organizations are working to make digital and human service channels more connected, usable, and responsive.
• Where public-sector and Taft-Hartley/multiemployer organizations show different priorities, including their approaches to governance, investment management, workflow, stakeholder engagement, and member service.
• How funding, investment strategy, asset-liability management, risk, governance, and employer or sponsor engagement continue to influence modernization decisions.
• Where data, analytics, Generative AI, and Agentic AI are gaining traction, and why adoption remains focused on practical use cases such as reporting, workflow improvement, documentation, knowledge access, communications, and decision support.
• What 2026 budget priorities and the longer-term outlook reveal about the market’s appetite for optimization, transformation, innovation, and sustained investment.

The conversation will also examine what this market direction means for the years ahead. The strongest opportunities are not limited to replacing legacy systems or expanding outsourcing. They include connecting data and workflows, improving operational visibility, strengthening member and employer engagement, and applying intelligent capabilities in ways that support better decisions without compromising governance or institutional accountability.

If you are responsible for retirement administration, technology, operations, member service, investment, or organizational strategy, this webinar will provide a practical view of where peers are placing their bets and how those priorities are shaping the next phase of retirement and pension administration.

Speakers
Denise Garth – Chief Strategy Officer, Majesco
Jessica Hurley – Senior Specialist, Strategy, Majesco