Denise Garth, Chief Strategy Officer at Majesco joins BPTV host Amber Wuollet to share her perspective on building brand loyalty, what insureds are looking for from agents and carriers, and what the industry should consider as Millennials and Generation Z slowly become the dominant buying group.
Videos Topic: Customer Expectations
Auto Insurance Built for the 21st Century Customer
Auto insurance is changing. Industry leaders willing to reimagine insurance and participate in broader mobility ecosystems will be ready to take hold of the rising market opportunities.
A View into the Future of Insurance: Customer Centricity, Innovation and Speed
Today’s and tomorrows’ insurance customers are shifting across multiple fronts, including demographics, use of technologies, digital behaviors and increased expectations. Savvy, innovative companies are redefining insurance from an outside-in perspective. They adapt to what customers want and expect, instead of requiring customers to adapt to the way insurance works. Listen to Denise Garth, SVP of Strategic Marketing, Industry Relations and Innovation at Majesco as she shares research insights on the future of insurance at the 2019 InsureTech Connect Majesco Workshop: Creating a Two-Speed Strategy to the Future of Insurance.