Majesco Claims for L&A and Group

Insurance claims management platform that optimizes customer experience and carrier operational efficiency and effectiveness. A comprehensive solution offering end-to-end capabilities for complete claims management and control.

Majesco Claims for L&A and Group is a comprehensive claims management platform that delivers impressive results in some of the most demanding claims operations. Developed by claims experts, the highly configurable and business rules-driven solution empowers claims adjusters to meet demanding expectations for operational efficiency and customer experience.

It is designed for insurers who need deep functionality and proven processes to manage their entire claims operations in a rapidly changing market, and includes integrations with partners, both established and InsurTech, to leverage innovative capabilities using technologies like internet of things, virtual reality, and more.

That is the power of Majesco Claims for L&A and Group.

Majesco Claims for L&A and Group Capabilities


End-to-end claims management from intake to settlement and payment


Expansive and automated claims submission from file uploads, duplicate check and more


Intake flexibility including manual and bulk


Enhanced process and adjudication with eligibility check, benefit applicability, claims summary and post submission claim form editing


Extensive calculation and payout options for benefit amounts, payment schedules, adjustments, overpayment, delayed claim interest and OFAC checks


Case-driven STP and exception workflow


Extended claim capabilities for appeals, reopen, hold/release, void, resubmit, and archival


All lines of business supported


Flexible configuration

Business Value Delivered


Enhanced customer experience


Improved operational efficiency


Reduced claims management costs


Improved underwriting quality


Single platform support for individual, group and voluntary benefits

MetLife will pioneer the use of this industry-first, end-to-end digital solution, beginning with its small business customers. MetLife will have the ability to tailor and scale its benefit offerings from quote to claim.

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