Rise of the Small-Medium Business Customer

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Presented by Denise Garth (Moderator, Majesco), Robert Buhrle (Speaker, Majesco), Glenn Westlake (Speaker, Majesco)

Insurance is a vital component of all small-medium business operations, but it is just one of many complex factors owners and key employees must juggle, all while trying to meet their customers’ needs and outdo the competition. And, like their customers, small-medium businesses are being impacted by new technologies and demographic trends that are creating new risks, needs and expectations that will impact insurance. Majesco recently surveyed small-medium businesses to learn more about their behaviors and expectations across the insurance customer journey. Join us to discover some of our key findings and to find out if your business is ready for the new small-medium business customer.

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