CASE STUDY

Leading Malaysia Insurer – Transformational Program for Conventional and Takaful Businesses

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A leading international financial services company operating for 150 years globally needed to rationalize their current business systems and processes to maintain their market leadership position. A strategic assessment uncovered that their multiple, separate policy administration, financial accounting and point of sale systems could not meet the growing demands of their sophisticated customers. In addition, their cost structure for maintenance and support was high as compared to the industry, impacting their overall profitability and competitiveness.

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