Selection highlights Growing Global Demand for Digital Solutions
Morristown, NJ – March 13, 2018 – Majesco (NYSE American: MJCO), a global provider of core insurance software and consulting services for insurance business transformation, today announced the selection of Majesco Digital Solutions by a leading insurer in Malaysia.
The insurer, a market leader in general insurance and fire insurance in Malaysia, will implement Majesco Digital Solutions to automate the pre-inspection risk survey for their fire and burglary/theft insurance lines of business. The solution will be used for both new business and renewals accessible across the web, tablets with responsive screens and platform agnostic mobile apps for Android and iOS platforms. Majesco Digital Solutions offers a single platform with ready to deploy portal and mobile solutions for customers, agents, alternative distribution channels, and group benefits/employees.
“Digital access is increasingly demanded by our customers across an array of business functions and influences customer satisfaction,” said the CEO of the insurer in Malaysia. He added “We partnered with Majesco to develop the ‘Risk Survey App’, which has uniquely provided us the flexibility, scalability and speed that we need to meet our growing digital needs, and we look forward to a long-term relationship with Majesco.”
This selection expands Majesco’s Digital Solutions footprint within the Asia Pacific (APAC) region, where Digital Solutions is now being used by 18 customers across APAC along with a growing number of customers in North America and the United Kingdom.
“We are delighted to have this insurer in Malaysia as part of our growing customer community,” commented Ketan Mehta, CEO and Co-Founder of Majesco. “Market leading insurers like this insurer are redefining the customer experience to provide a multi-channel, digitally enabled environment to meet that fast-changing demands of their customers to deliver a unique and compelling customer experience. Majesco Digital Solutions uniquely meets these needs, while offering a platform that simplifies an array of complex needs helping our customers achieve agility, innovation and speed.”
The Majesco Digital Solutions is designed to enable personalization of the portal and mobile solutions based on the unique customer journeys and personas defined by each insurer to fulfill their unique and multi-channel distribution and customer experience needs. Majesco Digital Solutions is pre-integrated with Majesco’s core solutions and offers insurers a robust platform to support their digital strategy. Our open architecture provides capabilities to integrate with other core solutions and an extensive partner ecosystem that integrates content, channels and technology.