US Assure Expands Production Use of Majesco STG Billing with Nationwide Rollout to 50,000 Agent Network
Implementation through a private cloud enables rapid time to production and value
New York, NY, February 18, 2014 – Majesco, the provider of core insurance systems and services to over 80 Life and P&C insurance carriers in North America, today announced that US Assure, an insurance program administrator and service provider, has completed its nationwide rollout of Majesco’s STG Billing. In production with STG Billing for six months, US Assure has expanded the system’s use to include the US Assure network of over 50,000 agents and brokers now benefiting from the modern user friendly system.
The accelerated nine month implementation, from decision to go live, was enabled in large part due to Majesco’s private cloud deployment; eliminating the challenges normally associated with new system configuration, infrastructure, integration, and overall technical support. Currently, US Assure is issuing 30,000 statements per month and taking full advantage of the solution’s self-service agent portal and electronic bill payment and presentment capabilities.
The implementation of the STG Billing solution is a key milestone achievement in US Assure’s strategic initiative to diversify operations and ensure the core operating environments are state-of-the-art. These key initiatives, while enabling direct billing, have also increased and expanded the portfolio of service offerings to US Assure’s carriers and clients.
With the STG Billing platform now in production, US Assure has been able to:
- Streamline processes and increase automation;
- Offer electronic bill payment and payment installment options for Builders Risk Plan, Contractors Equipment, and other lines of business; and
- Provide agents access via the secure online portal to obtain all essential information including commission statements, EFT payment information and policy billing transactions.
“Given our new capabilities with STG Billing, we are experiencing an increased interest from carriers and brokers looking to join our network. With the modern Majesco technology in place, we are able to expand more quickly and easily by adding new products and services to offer our clients,” said Ryan Schwartz, Chief Marketing Officer at US Assure.
Steve Bristow, Vice President at US Assure and a key member of the team that implemented STG Billing said, “The team at Majesco worked closely with our accounting, IT and business departments implementing STG Billing in just 9 months. Throughout the process, the Majesco team has been very committed to delivering the solution within budget and in line with our target ‘go live’ date. Majesco has proven to be a strong partner and we look forward to continuing to deepen our relationship with their organization and suite of products in the future.”
“Steve and his team were great to work with and we are thrilled that our STG Billing platform played such a key role in enabling them to transform their operation. They are now in a great position to expand services and take advantage of all the capabilities a modern platform affords them. We look forward to continuing to work with them every step of the way,” said Anil Chitale, P&C Practice Leader, Majesco.
STG Billing, the award winning, leading billing solution with the largest number of installations in the North American P&C insurance market today, helps insurance carriers meet their unique business needs by providing users with impressive breadth of functionality and configurability. Business users and IT developers can utilize the Insurance Content Manager and Insurance Content Designer to bring a new level of autonomy to the billing, payment, disbursements, accounts receivable and cash management processes. Business rules, business processes, workflows and forms are configured and accessed through a modern architecture built on open standards, offering an intuitive, web-based user experience along with built-in industry best practices acquired from more than 20 years serving the industry.
For a video case study of the US Assure Majesco project visit:
About US Assure
US Assure (www.usassure.com) is an insurance program administrator and services provider offering products and services throughout the United States and Canada. US Assure is the exclusive program administrator for the Builders Risk Plan, underwritten by Zurich. Through its vast distribution network, agents and brokers enjoy access to the industry leading Builders Risk Plan and a myriad of other commercial property & casualty products. US Assure also provides services to the insurance industry, including underwriting, business processing, agent and customer support and producer contracting and licensing management.
Majesco is a provider of core insurance technology software and IT services to insurance carriers (P&C and Life, Annuity, Group) globally. Majesco delivers proven software solutions and IT services in core insurance areas including policy administration, billing, claims and distribution.
Tara Dilzer Alexander
Director, Marketing Communications and Creative Services