Significant Gap in Consumer Needs and Expectations for Insurance Puts Market Leadership and Revenue at RiskSource: Insurance Canada
Insurers must rethink and realign their business with the needs and expectations of customers in next 10-20 years rather than the past 10-20 years: Majesco research
Morristown, NJ (Nov. 7, 2016) – Majesco, a global provider of core insurance software, consulting and services for insurance business transformation, has published a new thought leadership report, The Rise of the New Insurance Customer: Shifting Views and Expectations…Is Your Business Ready for Them? Based on primary consumer research, the report exposes the vulnerable positions of personal property and casualty (P&C) and individual life and annuity (L&A) insurers compared to consumer opinions of other businesses and the rapidly shifting needs and expectations of the emerging dominant generation of insurance customer.
Majesco is a provider of core insurance technology software and IT services to insurance carriers (P&C and Life, Annuity, Group) globally. Majesco delivers proven software solutions and IT services in core insurance areas including policy administration, billing, claims and distribution.
Tara Dilzer Alexander
Director, Marketing Communications and Creative Services