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Significant Gap in Consumer Needs and Expectations for Insurance Puts Market Leadership and Revenue at Risk

Source: Insurance Canada

Insurers must rethink and realign their business with the needs and expectations of customers in next 10-20 years rather than the past 10-20 years: Majesco research

Morristown, NJ (Nov. 7, 2016) – Majesco, a global provider of core insurance software, consulting and services for insurance business transformation, has published a new thought leadership report, The Rise of the New Insurance Customer: Shifting Views and Expectations…Is Your Business Ready for Them? Based on primary consumer research, the report exposes the vulnerable positions of personal property and casualty (P&C) and individual life and annuity (L&A) insurers compared to consumer opinions of other businesses and the rapidly shifting needs and expectations of the emerging dominant generation of insurance customer.

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About Majesco

Majesco is a provider of core insurance technology software and IT services to insurance carriers (P&C and Life, Annuity, Group) globally. Majesco delivers proven software solutions and IT services in core insurance areas including policy administration, billing, claims and distribution.

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