Majesco Integrates with Elafris Chatbot for Insurance Communication and Payment CapabilitiesSource: Insurance Innovation Reporter - August 2016
Majesco (Morristown, N.J.), a global core insurance software and services vendor, will pre-integrate Majesco CloudInsurer via the Majesco DigitalConnect platform with Elafris, Inc.’s (San Francisco) artificial intelligence-powered chatbot messaging platform. Majesco says that the integration will support a range of customer engagement and communication using customers’ social network channels for insurance related transactions including issue of auto insurance ID cards, policy payment, and service inquiries.
“Chatbots and messengers are the way of the future,” asserts Jake Diner, CEO and founder of Elafris. “We are dedicated to helping the insurance industry leverage this innovative technology and capability to meet the changing customer demographics and expectations.
Tara Dilzer Alexander
Director, Marketing Communications and Creative Services