In The News

Are insurers actually meeting clients’ expectations? Not quite there yet

At the end of our previous post on the Internet of Things, we pointed to the all-importance of customer-centricity for the success of today’s insurance products. This is because the ‘disruption’ to which incumbents are responding is customer-driven … The extent to which insurers survive – and thrive – will depend on how well they can keep up with the ever-evolving needs of today’s consumers, needs that are increasingly being set outside of insurance, especially by retail and consumer electronics. Read more

Media Contact

Glenn Westlake
Director, Market Research and Content Development
Phone: +1-920-410-0246

Subscribe to our Research and Communications