Insurance In The Age of Disruption & Change
“The biggest impediment to a company’s future success is its past success.” – Dan Schulman, CEO of PayPal. This insightful quote is just as true for insurers as it is for any company that has been a successful leader in its market. It is a time of disruption and change – technological revolution, fast-changing customer needs and expectations, and shifts to an on-demand, sharing, Gig and platform economy. Some insurance leaders understand this. They have plans and are aggressively responding. Others, however, are slow or are not responding at all.
Tara Dilzer Alexander
Director, Marketing Communications and Creative Services