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Archives for 2017

Why Commercial Insurers Can Rock

Commercial insurers have every reason to be optimistic. Thanks to the gig economy and the sharing economy, business launches are…
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What SMBs Want in Group Insurance

In my last blog, we established the rationale for group and voluntary benefits providers to consider new business and technology…
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4 Ways That Digital Fuels Growth

In my last three blogs, we discussed what it means to be a digital insurer and how digital preparedness looks…
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Are insurers actually meeting clients’ expectations? Not quite there yet

At the end of our previous post on the Internet of Things, we pointed to the all-importance of customer-centricity for the…
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How Sharing Economy Can Fuel Growth

In our last blog of our two-part series on the gig and the sharing economy, we looked closely at how…
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Core Systems and Insurtech (Part 3)

What is a digital insurer? In my previous two blog posts we dived into the digital deep end. In Part 1,…
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Why will Amazon and its peers disrupt the insurance sector?

Last week we’ve learned more about the potential roles that GAFA and BAT could play in the future of insurance. Now…
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New York State Insurance Fund Selects Majesco Billing on Majesco CloudInsurer

MORRISTOWN, N.J.–(Business Wire)–Majesco (NYSE MKT: MJCO), a global provider of core insurance software and consulting services for insurance business transformation,…

Majesco CloudInsurer® Selected by New York State Insurance Fund

The New York State Insurance Fund (NYSIF, Albany) has selected Majesco’s (Morristown, N.J.) billing solution delivered via the vendor’s cloud platform, Majesco…
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Rethinking Group and Voluntary Benefits

Traditional group and voluntary benefit markets are growing, especially in those areas such as critical illness and vision and any…
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Rethinking Group and Voluntary Benefits: Providers Need to Embrace

Nov 16, 2017 — Traditional group and voluntary benefit markets are growing, especially in those areas such as Critical Illness and…
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Are GAFA and BAT sinking their teeth into the juicy insurance industry?

Given recent moves made by some of the world’s biggest tech players in the insurance industry, the moment has come…
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Core Systems and Insurtech (Part 2)

The first part of this series can be found here. The digital insurer uses fusion to leverage the power of data…
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Changes Forced on Insurers as Industry Orthodoxies Challenged

Those without strong leadership structures in place will be challenged in a new age of insurance, according to a new…
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The Industry’s New Dynamic Duo

Insurers are full of economy-speak these days. We have the gig economy, the digital economy, the data economy and the…
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Using Catastrophes to Rethink Claims (Part 3)

This is the third part in the series. You can find Parts One and Two published here and here. Claims is the most…
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Using Catastrophes to Rethink Claims (Part 3)

This is the third part in the series. You can find Parts One and Two published here and here. Claims is the most…
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Using Catastrophes to Rethink Claims (Part 3)

Claims is the most emotional segment of the insurance value chain. Because it is the primary point of brand promise,…
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Using Catastrophes to Rethink Claims (Part 2)

Digital technologies have the power to re-design insurance. A host of benefits lie within the front-end customer experience, but insurers…
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Using Catastrophes to Rethink Claims (Part 2)

Digital technologies have the power to re-design insurance. A host of benefits lie within the front-end customer experience, but insurers…
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The Insurance Renaissance Rolls On

It has been busy in insurance lately, as the industry continues to engage and consider the future — first at…
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MetLife, IBM to launch end-to-end benefits tech product

MetLife, in collaboration with IBM, is set to launch what it says it the nation’s first end-to-end benefit technology product…
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IBM turns sights on insurance industry with new cloud platform

IBM is building an “industry-first” data analytics platform on the IBM Cloud to help insurance companies enhance their product mix and customer…
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IBM and MetLife launch an insurance platform

IBM has announced that it is developing a cloud-based insurance platform, dubbed the IBM Insurance Platform, in collaboration with MetLife. Read…
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IBM, MetLife, Majesco develop new platform for insurers

Tech-giant IBM and insurance companies MetLife and Majesco have joined forces on what they claim an industry-first insurance platform. IBM…

Technology news from IBM, MetLife and Majesco

IBM recently announced that it’s collaborating with MetLife and Majesco on a cloud-based insurance platform. Read more
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IBM Partners with Majesco, MetLife on Advanced-Technology Insurance Platform

The platform, to be deployed first in MetLife’s group benefits business, includes cognitive computing, data analytics and integration and security…
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MetLife, IBM, Majesco partner on data-driven insurance underwriting platform

MetLife, IBM and Majesco have partnered to develop the IBM Insurance Platform, which the companies say uses cognitive computing and…
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IBM Introduces Industry Platform Designed Specifically for Insurers

ARMONK, N.Y., Oct. 11, 2017 /PRNewswire/ — IBM (NYSE: IBM) today announced it is building an industry-first insurance platform on the IBM Cloud…
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MetLife exec: Why we’re partnering with IBM, Majesco

Two of the Triangle’s largest employers – IBM and MetLife – are joining forces on what they’re calling an industry-first insurance platform. IBM’s new “IBM…
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IBM Introduces Industry Platform Designed Specifically for Insurers

ARMONK, N.Y. – 11 Oct 2017: IBM (NYSE: IBM) today announced it is building an industry-first insurance platform on the IBM Cloud…
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Underwriting Lessons From the PGA

One of the amazing things about where we are in the arc of data changing our lives is that analytic…
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Majesco Announces Digital Engagement and Microservices Platform as a Service

Majesco announces a new micro-services based solution set that enables the next era of customer engagement and supports a new generation of…
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Changes Forced on Insurers as Industry Orthodoxies Challenged

Those without strong leadership structures in place will be challenged in a new age of insurance, according to a new…
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Winning in a New Age of Insurance

Insurers have been masters of data for centuries. But the digital age has ushered in dramatic changes in the types…
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Chatbots and the Future of Interaction

When it comes to the list of disruptive technologies, are we giving chatbots enough credit? Chatbots are only beginning to…
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Insurance education a must with customer-driven digitization

This may sound like a riddle, and in some ways it is: When it comes to insurance Read more
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Insurance Moneyball – Winning in a New Age of Insurance

Insurers have been masters of data for centuries. But the digital age has ushered in dramatic changes in the types…
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Digital Age Shift Requires Data Mastery by Insurers: Majesco Report

The digital age has ushered in dramatic changes in the types and volumes of data available as well as the…
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Why Buy What You Don’t ‘Get’?

It sounds like a riddle, and in some ways it is. When it comes to insurance customers: If they don’t…
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Majesco Secures Expanded Contract with Large Commercial Carrier

Majesco (Morristown, N.J.), a global provider of core insurance software and consulting services, reports that a large commercial insurance carrier…
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AmCap partners with Majesco to digitalize core

American Capital Assurance Corp has selected Majesco Suite to improve its policy, billing, claims, distribution, and business analytics needs, the…
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Driverless Vehicles: Brace for Impact

On June 26, Waymo (Google’s autonomous car firm), signed a deal under which Avis Budget Group will provide “fleet support…
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Sensors and the Next Wave of IoT

Spies and “bugs” have made frequent appearances in movies, books and television. In the James Bond movie series, we see…
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American Capital Assurance Selects Multiple Majesco Solutions

Majesco announces that American Capital Assurance Corp. has selected Majesco Suite for P&C, inclusive of Policy, Billing, Claims and Rating,…
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How to Move to the Post-Digital Age?

We are in the midst of the shift from the information age to the digital age, which is realigning fundamental…
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AmCap partners with Majesco to digitalize core

American Capital Assurance Corp has selected Majesco Suite to improve its policy, billing, claims, distribution, and business analytics needs, the…
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Say Insurance, a New Brand for Shelter Insurance in Production with Majesco Billing

Highlights Agility and Innovation to Reach Digitally Savvy Millennials MORRISTOWN, N.J.–(BUSINESS WIRE)–Jul. 11, 2017– Majesco (NYSE MKT: MJCO), a global provider of…

A new era in commercial and specialty insurance

When people hear about property and casualty (P&C) insurance, they often think of the highly-marketed personal lines brands like State…
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Say Insurance in Production with Majesco Billing

Majesco announces that its’ client, Shelter Insurance is live on Majesco Billing for its new brand, Say Insurance, which is…
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What Is the Major Barrier to Change?

Bringing change within any organization is hard to achieve. Arguably, the larger the company, the more complex and difficult the…
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A New Era for Commercial, Specialty Insurance

When people hear about property and casualty insurance, they often think of the highly-marketed personal lines brands like State Farm,…
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New Era of Commercial Insurance

Despite a generally soft market for traditional P&C products, the fact that so many industries and the businesses within them…
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Survival Strategy

Leaders of five major core solution providers offer their insights..Read more
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How to Find Distribution Payday

Even before venture capitalists started funneling resources into insurtech, insurers were aware that channel development and effective distribution management was…
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Generational Transitions

It may be tough to do. When it comes to trying to predict what advising will look like a few…
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An Ocean Apart: Pre Digital and Post Digital Insurance Models

Hundreds of millions of years ago, Pangaea was a supercontinent formation now commonly explained in terms of plate tectonics. It…
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The End of an Age in Insurance

Hundreds of millions of years ago, Pangaea was a supercontinent formation now commonly explained in terms of plate tectonics.  It…
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Where Is the Teddy Bear Picnic?

If we take a stroll in the woods today, there are unlikely to be the fabled Teddy Bear picnics waiting…
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Insurers Closing the Gap between Knowing and Doing

In business, the gap between knowing what to do and doing it is of increasing concern. Why? Because in a…
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Can You Leapfrog the Competition?

In business, the gap between “knowing what to do” and “doing it” is of increasing concern. Why? Because in a…
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How Habits Stifle Strategy

Last week, we discussed a major strategy issue for insurers: What happens when we have the knowledge to move forward…
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Widening Gap Between Insurance Leaders, Those Not Taking Action

Morristown, NJ (Apr. 27, 2017) – Majesco (NYSE MKT: MJCO), a global provider of core insurance software and consulting services…
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An Insurance Renaissance

Part I in a four-part series on radical shifts in the stalwart insurance industry, and the evolution of new systems to support its…
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Majesco Congratulates New York Life on Selection as Celent Model Insurer

MORRISTOWN, N.J.–(Business Wire)–Majesco (NYSE MKT:MJCO), a global provider of core insurance software, consulting and services for insurance business transformation, today…

Glemham Underwriting Deploys Majesco CloudInsurer® for New Online Bureau Business

Glemham, a UK-based Managing General Agent (London, Framlingham and Fife, U.K.)  has implemented Majesco (Morristown, N.J.) CloudInsurer as the foundation of…
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Glemham Underwriting’s Innovative New Online Bureau Implements Majesco CloudInsurer

MORRISTOWN, N.J.–(Business Wire)–Majesco, a global provider of core insurance software, consulting and services for insurance business transformation, today announced that…

A Knowing – Planning – Doing Gap, Leading to Potential Irrelevance

April 25, 2017 — It’s been four months since many of us vowed to stick with our New Year’s resolutions.…
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Insurers face obstacles in meeting customer experience demands

Insurance carriers are expected to ramp up investments in emerging technologies this year, as the industry faces growing pressure from…
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IMT Group Selects Majesco Cloud Billing Solution

Majesco announces that The IMT Group has selected Majesco Billing in the Cloud as their enterprise solution supporting all personal…
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New Majesco Report Highlights an Ever-Widening Gap Between Insurance Leaders Taking Action and Those Who Are Not

MORRISTOWN, N.J.–(Business Wire)–Majesco (NYSE MKT:MJCO), a global provider of core insurance software and consulting services for insurance business transformation, today…

New Majesco Report Highlights an Ever-Widening Gap Between Insurance Leaders Taking Action and Those Who Are Not

MORRISTOWN, N.J.–(Business Wire)–Majesco (NYSE MKT:MJCO), a global provider of core insurance software and consulting services for insurance business transformation, today…
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A Gap That Could Lead to Irrelevance

 It is the knowing-doing gap. If we know that changes would be good for us, why are we so bad…
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Digital Transformation in Billing

The word “digital” is most commonly associated with front-office transformation – client-facing activities, often in the service of acquiring business.…
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IMT Group Drives Digital Customer Experience with Majesco CloudInsurer® Billing

The IMT Group (West Des Moines, Iowa), a multiline property/casualty company founded in 1884, has selected Majesco (Morristown, N.J.) CloudInsurer®…
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Tier Two Specialty Insurer Renews Application Management Services Agreement for Three Years with Majesco

MORRISTOWN, N.J.–(Business Wire)–Majesco (NYSE MKT:MJCO), a global provider of core insurance software, consulting and services for insurance business transformation, today…

Developing Programs for Shifting Channels

Though cable TV has technically been in use since 1948, broadcast television was the staple of home entertainment for decades.…
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Main Challenges for InsurTech Startups

What are the main challenges for InsurTech startups?  There have always been obstacles in the way of progress so let’s…
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It’s the customer experience, stupid

Borrowing a line from James Carville’s presidential campaign advice, “It’s the economy, stupid,” we need to grasp the real source of sustained…
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How Basis for Buying Is Changing (Part 2)

How fast is too fast in insurance? Most insurers would probably say that the recognizable point of an insurance process…
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‘It’s the Customer Experience, Stupid’

Borrowing a line from James Carville’s presidential campaign advice, “It’s the economy, stupid,” we need to grasp the real source…
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Insurance Billing Shifting from Payment to Digital Customer Engagement, According to Majesco Research

Majesco published a new thought leadership report, The New (Digital) Face of Billing: Defining Multi-Line Insurance Billing Excellence. The report highlights…
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Majesco Adds Pai to Leadership Team

Majesco announces the expansion of the leadership team with the appointment of Ganesh Pai as the executive vice president of…
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How Basis for Buying Decisions Is Changing

Building a business around speed and convenience is nothing new. Fast food drive-thrus, cell phones and FedEx overnight delivery services…
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Shift in the Insurance Industry Driven by People, Technology and Market Boundaries

New research from Majesco, a global consultancy for the insurance industry. Visit here. Morristown, NJ., March 2, 2017 — Majesco…
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Insurtech: Unstoppable Momentum

In March 2016, the first Future Trends: A Seismic Shift Underway report was published, highlighting that a seismic shift in…
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Majesco Launches New Data Solutions

Majesco (NYSE MKT: MJCO), a global provider of core insurance software and consulting services for insurance business transformation, today announced…

Majesco Launches New Data Solutions

Majesco announces the launch of two new solutions, Majesco Enterprise Data Model and Majesco Enterprise Data Warehouse. These solutions, along with…
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Unstoppable: The Momentum of a Shifting Insurance Industry

In March 2016, the first Future Trends: A Seismic Shift Underway report was published, highlighting that a powerful, disruptive seismic…
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Insurance Shifts Driven by People, Technology, Market Boundaries: Majesco Research

Majesco published a new thought leadership report, Future Trends 2017: The Shift Gains Momentum, which provides a framework of three…
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Don’t Believe Your Own Fake News!

According to Gallup’s long-running Honesty and Ethics in Professions survey, trust in journalists over the last 40 years has seen…
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Future Of Fintech 2016 Startups: Where Are They Now?

With the Future of Fintech 2017 coming up in June, it’s the perfect time for a look back at some of the…
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Embrace the shift! Transforming the insurance industry from the outside-in

The insurance industry has not been historically known for innovation. This may be an unfair characterization — insurers have in the…
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How to Get There From Here?

To capture the flavor of the pace and magnitude of change during 2016, we wrote a series of blogs where…
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Embrace the Shift

February 1, 2017 — The insurance industry has not been historically known for innovation. This may be an unfair characterization…
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Market Trends Push Insurance Industry into Digital Age: Majesco Research

Majesco published a new thought leadership report, Insurance in the Digital Age:  Transforming from Outside-In. The report highlights how the…
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Digital Strategies / Customer Journies

New research from Majesco, a consultancy providing technology solutions, products and services for the insurance industry across lines of business…
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How to Lead Change (Part 2)

Change is hard work. Those who don’t think organizational change is risky and problematic should stop and put themselves in…
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Insurtech’s Pay-As-You-Go Promise

Even though Metromile was groundbreaking with its pay-per-mile insurance, it certainly wasn’t the first to provide usage-based cover. In fact,…
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5 Topics to Add to Your List for 2017

Insurers have unbelievably broad data — but that won’t matter unless we embrace an entirely new field of knowledge. Read…
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Majesco Cloud Solution to be Implemented by New York Life

Majesco announces that New York Life implemented Majesco Rating, for their Group Membership Association Division (GMAD). New York Life is a…
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New York Life Implements Majesco Rating in the Cloud

New York Life has implemented Majesco Rating in the cloud for its Group Membership Association Division, the companies announced today.…
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6 Minutes of History From 2016

We knew that 2016 would be big. To capture the flavor of the pace and magnitude of change, I wrote…
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Connected Insurance and the opportunities for startups

It depends on the business line, the market and the business model. Let’s talk about the business model: A startup…
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How to evaluate an InsurTech start-up

I will consider the fundamentals of business model. My framework to evaluate an insurtech initiative is based on four axes:…
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What does an insurtech start-up have that an incumbent does not?

The startups don’t have legacies, they can start from an idea without constrains from the existing IT system, existing distribution…
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Main Challenges for InsurTech Startups

The lack of insurance knowledge, many ideas out there are fascinating but are far to be a sustainable business. I’ve…
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InsurTech’s pay-as-you-go promise

Even though Metromile was groundbreaking with its pay-per-mile insurance, it certainly wasn’t the first to provide usage-based cover. In fact,…
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