The Future of Insurance – Limitless Possibilities
Wow. Wow. And Wow! The ideas and limitless possibilities that are taking hold and reshaping the future of insurance were…
Who’s afraid of GDPR?
Privacy didn’t feature in any aspect of law until the latter half of the twentieth century. From the original census…
Premiums Through Paychecks: Why Insurers Should Modernize Group/Voluntary Capabilities
It’s a compelling case. Whether you look at trends among employers or trends among employees, you will come to the…
The Future of Insurance in an On-Demand World
Last week Manish Shah and I attended SVIA’s Digital Insurance Leadership Series: On-Demand Insurance in Palo Alto, California. Attending with…
Pop-Up Lessons for SMB Insurers: Move to Meet the Demand!
Retail business is changing. Consider the growth of pop-up retail stores, pop-up restaurants and food trucks. All of these types…
Small-Medium Business Delivery Lessons for Insurance: Distribution & Engagement Preferences
In June 2018, Amazon launched an effort to gain greater control of its “last mile” delivery services — offering up…
Turning SMB Priorities into Growth and Innovation Opportunities for Insurance
Insurance is on the minds of Small-Medium Business (SMB) stakeholders. According to a recent National Federation of Independent Businesses (NFIB)…
Turning High SMB Volume into Insurance Product and Service Growth
In an industry filled with InsurTech startups, new MGAs and a host of ancillary organizations, insurance industry execs should be…
Hurricanes, Hail and Humans: Can Customer-Engagement Save Claims?
Tornado season has arrived and hurricane season will be following. This follows a winter and spring of numerous weather-related catastrophic…