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L&A and Group

The Future of Insurance – Limitless Possibilities

Wow. Wow. And Wow! The ideas and limitless possibilities that are taking hold and reshaping the future of insurance were…
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Who’s afraid of GDPR?

Privacy didn’t feature in any aspect of law until the latter half of the twentieth century.  From the original census…
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Premiums Through Paychecks: Why Insurers Should Modernize Group/Voluntary Capabilities

It’s a compelling case. Whether you look at trends among employers or trends among employees, you will come to the…
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The Future of Insurance in an On-Demand World

Last week Manish Shah and I attended SVIA’s Digital Insurance Leadership Series: On-Demand Insurance in Palo Alto, California. Attending with…
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Pop-Up Lessons for SMB Insurers: Move to Meet the Demand!

Retail business is changing. Consider the growth of pop-up retail stores, pop-up restaurants and food trucks. All of these types…
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Small-Medium Business Delivery Lessons for Insurance: Distribution & Engagement Preferences

In June 2018, Amazon launched an effort to gain greater control of its “last mile” delivery services — offering up…
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Turning SMB Priorities into Growth and Innovation Opportunities for Insurance

Insurance is on the minds of Small-Medium Business (SMB) stakeholders. According to a recent National Federation of Independent Businesses (NFIB)…
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Turning High SMB Volume into Insurance Product and Service Growth

In an industry filled with InsurTech startups, new MGAs and a host of ancillary organizations, insurance industry execs should be…
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Hurricanes, Hail and Humans: Can Customer-Engagement Save Claims?

Tornado season has arrived and hurricane season will be following.  This follows a winter and spring of numerous weather-related catastrophic…
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