The Future of Insurance in an On-Demand World
Last week Manish Shah and I attended SVIA’s Digital Insurance Leadership Series: On-Demand Insurance in Palo Alto, California. Attending with…
Pop-Up Lessons for SMB Insurers: Move to Meet the Demand!
Retail business is changing. Consider the growth of pop-up retail stores, pop-up restaurants and food trucks. All of these types…
Small-Medium Business Delivery Lessons for Insurance: Distribution & Engagement Preferences
In June 2018, Amazon launched an effort to gain greater control of its “last mile” delivery services — offering up…
Turning SMB Priorities into Growth and Innovation Opportunities for Insurance
Insurance is on the minds of Small-Medium Business (SMB) stakeholders. According to a recent National Federation of Independent Businesses (NFIB)…
Turning High SMB Volume into Insurance Product and Service Growth
In an industry filled with InsurTech startups, new MGAs and a host of ancillary organizations, insurance industry execs should be…
Hurricanes, Hail and Humans: Can Customer-Engagement Save Claims?
Tornado season has arrived and hurricane season will be following. This follows a winter and spring of numerous weather-related catastrophic…
Digital-First Customer Engagement: The Gateway to Opportunity
Many large employers use employee benefit packages as part of their approach to reward their employees and keep them motivated. …
The Future and Insurance Meet in Savannah
History meets the future in Savannah, Georgia at Majesco’s Convergence 2019. Steeped in history from its beginning in 1733 when…
Customer Engagement Starts Here: Measuring Trends in the Insurance Experience
For several years now, Majesco has been discussing the most crucial question insurers have on their plates. “How easy is…