Culture or Core Business Systems – Which is the Real Prime Offender?
Bringing change within any organisation is hard to achieve. Arguably the larger the company, the more complex and difficult it…
Organizational Change Management Part 3: In the Midst of Change
Disruption in the market is threatening to isolate some insurers — keeping them on the outside of new opportunities. Competitive…
Defining Success in Core Systems Transformation: Knowing Where the Finish Line is and What it Looks Like
Successfully implementing a core system—in any industry, but especially in insurance—is one of the most challenging tasks for any insurance…
Organizational Change Management Part 2: Are We Competent Enough to Do This?
Change is hard work. Those who don’t think organizational change is risky and problematic, should stop and put themselves in…
Organizational Change Management Part 1: Leading the Change
Change is personal. So, change management has to be personal, too. No matter how we aim to motivate people to…
Preparing for Core Systems Transformation: A Practical Primer
In my previous blog post, we looked at signs you might not be ready for a core systems transformation. In…
Life Core Systems Transformation: 10 Signs You’re Not Ready
Just like it “takes two to tango,” it takes two to transform. Life insurers can’t (or at least shouldn’t) implement…
I Smell a RAT (Replacement Avoidance Technique)!
Exterminating RATs I can just imagine the ad on Craigslist. “$750,000 – Legacy Policy Administration System, P&C, 30 years old.…